Once the installation is completed follow the given command to get the command PHP extension required by the osTicket.Įxtensions to install sudo apt install php8.0 php8.0-/access.log combined
Steps to install PHP 8 on Debian Server 11| 10 Php-cli php-mbstring php-curl php-mysql php-json php-xml php-net-socket php-pear \Īs php8.0 is not available via the default system repository of Debian 11 or 10, hence we have to a repository manually to get it. Start and enable its service sudo systemctl enable -now apache2Īs per your requirement go for the PHP version to install on your system.įor PHP 7 sudo apt install php php-common php-gd php-imap php-intl php-bcmath php-fpm php-apcu \ Install Apache2 and start its service sudo apt install apache2 Packages for both are available in the default repository of Debian 11, however, for the latest PHP, the user has to add a third-party repository. However, before installing them let’s first run the system update command once. We need a couple of things to install, up, and run osTicket on Debian such as Apache, MariaDB/MySQL, and PHP. What do we need to perform this tutorial: The steps given here are also applicable for other Debian 10 Buster or 11 Bullseye-based operating systems such as Ubuntu, MX Linux, and others… Steps for osTicket installation on Debian 11 Bullseye Install and configure osTicket on Debian 11 Bullseye Create Apache Virtual Host Configuration file Extract and move osTicket to the Web directory Setup MariaDB and Create a Database for osTicket Steps for osTicket installation on Debian 11 Bullseye.
Other features include an autoresponder, customer portal, and dashboard reports. The ticketing software helps to further streamline operations by preventing agent collisions using the ticket lock tool. Tickets can also be reassigned if not received by the correct person, and notes on all actions are logged in the ticket thread.
With the ticket filter tool provided by osTicket, you can define routing rules for tickets so that tickets are sent to the correct person or department. You can create automatic reply templates for incoming email tickets, and rich text HTML lets you add your logo, images, and videos to tickets. The software can be used to capture tickets and assign custom fields to each ticket, creating a list of data associated with each ticket that can be shared with customers in the knowledge base. OsTicket offers free, open-source ticket management and customer care solutions for businesses of all sizes, especially small and medium-sized businesses. Here in this tutorial, we will install the OSTicket open source support ticketing system on Debian 11 Bullseye using Apache, PHP, and MySQL, or MariaDB.
0 kommentar(er)
